Last updated: 18 July 2026
1. Introduction
This Cookie Policy explains how dutyfreecigarettes.co.uk (the “Website”) uses cookies and similar technologies when you visit or use the Website. It applies to all visitors worldwide and should be read together with our Privacy Policy.
Because the Website serves customers in many countries, we apply a single, high standard of transparency and consent globally, based on the strictest applicable frameworks (the EU GDPR and ePrivacy rules and the UK GDPR and PECR). Region-specific information is provided in Section 7.
2. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, to improve efficiency, to remember your preferences and to provide information to the operators of the site. Similar technologies, such as local storage, pixels and tags, are covered by this policy as well, and we refer to them collectively as “cookies”.
Cookies may be “first-party” (set by the Website) or “third-party” (set by external services we use, such as analytics providers). They may be “session” cookies (deleted when you close your browser) or “persistent” cookies (retained for a defined period).
3. How We Use Cookies
We use cookies in the following categories:
- Strictly necessary cookies, required for the Website to function: keeping your session and cart, enabling checkout and payment security, remembering your currency and language selection, age-verification acknowledgement, fraud prevention and load balancing. These cookies do not require consent and cannot be switched off through the consent banner.
- Functional cookies, remember choices you make (such as region or display preferences) to provide a more personalised experience.
- Statistics / analytics cookies, help us understand how visitors use the Website (pages visited, time on site, errors) so we can improve it. Data is aggregated wherever possible.
- Marketing cookies, used, where present, to measure the effectiveness of campaigns or display relevant content. These are set only with your consent.
Functional, statistics and marketing cookies are set only after you give consent through the cookie banner, and you can withdraw or change your consent at any time (see Section 5).
4. Cookies We Use
The table below is generated automatically from periodic scans of the Website and reflects the cookies currently in use, including their provider, purpose and retention period:
Complianz
Functional
Complianz
Functional
Usage
We use Complianz for cookie consent management. Read more about Complianz
Sharing data
This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.
Functional
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
WooCommerce
Functional
WooCommerce
Functional
Usage
We use WooCommerce for webshop management. Read more about WooCommerce
Sharing data
This data is not shared with third parties.
Functional
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
WordPress
Functional
WordPress
Functional
Usage
We use WordPress for website development. Read more about WordPress
Sharing data
This data is not shared with third parties.
Functional
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Sourcebuster JS
Statistics
Sourcebuster JS
Statistics
Usage
We use Sourcebuster JS for visitor tracking. Read more about Sourcebuster JS
Sharing data
This data is not shared with third parties.
Statistics
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
CloudFlare
Functional
CloudFlare
Functional
Usage
We use CloudFlare for content distribution network (CDN) services. Read more about CloudFlare
Sharing data
For more information, please read the CloudFlare Privacy Statement.
Miscellaneous
Purpose pending investigation
Miscellaneous
Purpose pending investigation
Usage
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
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Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
5. Managing Your Consent
When you first visit the Website, a cookie banner asks for your consent before any non-essential cookies are set. You can accept all, reject all, or customise your preferences by category.
You can change or withdraw your consent at any time using the cookie preferences panel below. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
You can also control cookies through your browser settings, including blocking or deleting cookies. Please note that blocking strictly necessary cookies may prevent parts of the Website (such as the cart and checkout) from functioning.
6. Third-Party Cookies
Some cookies are set by third-party services that appear on our pages, such as analytics providers, payment service providers, security services and customer support tools. We do not control the operation of third-party cookies; the relevant providers’ own privacy and cookie notices apply to their processing. The current list of third parties is included in the table in Section 4.
7. Regional Information
European Economic Area (EEA) and United Kingdom. We rely on your consent for all non-essential cookies, in accordance with the EU GDPR and ePrivacy Directive and the UK GDPR and PECR. You have the right to withdraw consent at any time, and the rights described in our Privacy Policy (including access, rectification, erasure and objection) apply to personal data processed through cookies.
United States. Depending on your state of residence, you may have rights under state privacy laws (including the California Consumer Privacy Act as amended by the CPRA), such as the right to opt out of the “sale” or “sharing” of personal information for cross-context behavioural advertising. We honour opt-out preferences expressed through the cookie banner. To exercise these rights, use the cookie settings on the Website or contact us as described in the Privacy Policy.
Canada. We process personal information collected through cookies in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), relying on your consent as described in this policy.
Other regions. Where local law imposes additional requirements regarding cookies or electronic communications, we apply the consent-based approach described in this policy as our global standard.
8. Updates to This Policy
We may update this Cookie Policy from time to time, for example when the cookies we use change or when legal requirements evolve. The updated version will be published on this page with a revised “Last updated” date. The cookie table in Section 4 is refreshed automatically based on periodic scans.
9. Contact
For questions about this Cookie Policy or our use of cookies, please contact us through the official support channel published on the Website. Further information about how we handle personal data is available in our Privacy Policy.
Global
EU Store
ID Store
JP Store
KR Store
MY Store
RS Store
